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FAIA and Industry News

This Week in Insurance: June 22–26, 2015

(This Week in Insurance) Permanent link

Tuesday, June 23, 2015

Wednesday, June 24, 2015

  • Citizens Property Insurance Corporation, Board of Governors, 9:00 a.m. To participate, dial 1-888-942-8686 and use code 5743735657. 

Officers, new board members installed

(Member News, Leadership) Permanent link

FAIA Installed new officers and board members, and gave thanks to its outgoing board members during its Business & Awards Breakfast, held in conjunction with the 111th Anniversary Convention & Education Symposium, on June 20, 2015. Read their bios in the FAIA Community (log in required).

New Officers 

  • Chip Greene, president and CEO of Jacksonville-based Greene-Hazel Insurance Group, was elected chairman;
  • Brian R. Scarborough, CIC, REBC, vice president and co-owner of Scarborough Insurance in Gainesville, was elected chairman-elect; and
  • Douglass F. Wiles, CPCU, president and owner of Herbie Wiles Insurance in St. Augustine, was elected vice-chairman. 

New Board Members  

  • Karyn Roeling, CIC, CPCU, president of Seibert Insurance Agency in Tampa.
  • Robert K. Rollins, Jr., CPCU, AAI, president of The Beacon Group in Boca Raton.
  • Garrett Butler, AAI, sales executive, Butler, Buckley Deets in Miami. 

Board members serve a three-year term, from 2015 to 2018  

Outgoing Board Members 

Cycling off the board are: 

  • Frank Kowalski
  • Brendan Lynch
  • Sam Rogers, Jr.
  • Nicole Williams
Thank you for your service!

 

Baker honored with FAIA Chairman's Award

(Member News, Good Works Fund, Leadership) Permanent link

/uploadedImages/FAIA_Site_Home/Media_Center/Baker_Greg.jpgGreg Baker, chairman of FAIA’s Good Works Fund, is the 2015 recipient of the Chairman's Award. The award, presented during Convention's Business & Awards Breakfast, recognizes an FAIA member whose attitude, spirit, and efforts inspire others to be their best.

First as an appointed member of the Good Works Fund Committee and for the past two years as its chair, Greg has worked tirelessly to establish insurance specialization programs in state colleges around the state, starting with St. Johns River State College in his own backyard. The SJR State program currently has 34 students.

Greg developed the “Ambassador Program” to connect the Good Works Fund with local agents who have connections to their local state college, and worked with FAIA’s legislative team to draft and pass the Workforce Development Bill. The bill authorizes the Florida Department of Financial Services to waive the state exam for a personal lines agent’s license if the applicant receives an associate’s degree that includes nine credit hours of approved insurance instruction.

College interest in insurance specialization programs spiked after the bill passed, and Greg wasted no time seizing the opportunity. Since March, the Good Works Fund partnered with Polk, Broward, and Seminole state colleges. Those colleges will start teaching insurance courses in January, and there are many more colleges in the exploratory stages.

Greg is a past chairman of FAIA and a recipient of the Mitchell Stallings Memorial Award, and through his work on the Good Works Fund, he continues to inspire others.

Gene Waddell honored with Mitchell Stallings Memorial Award

(Member News) Permanent link

GeneWaddellGene Waddell—respected leader in both the insurance industry and his community—is the recipient of the 2015 Mitchell Stallings Memorial Award, the highest honor FAIA bestows.

The award is given in memory of FAIA Past Chairman Mitchell Stallings and recognizes a lifetime of leadership, integrity, and service to the industry.

Gene has dedicated his career to the insurance industry and his clients. He was president of his local association and is a past chair of FAIA’s Board (2002). He has served in many leadership roles at FAIA, including chairman of the Legislative Council. Gene’s passion in the legislative area is evident, always working to raise awareness of the issues that affect our industry and traveling frequently to Washington as an IIABA National Legislative Conference delegate. He received the McKay Cup in 2007 in recognition of his fundraising efforts on behalf of InsurPac. He’s mentored many young agents, including current Chairman Jeff Schlitt, and takes pride in seeing them achieve success at FAIA.

Gene, a lifelong resident of Vero Beach, is a respected leader in his community. He’s involved in numerous civic and charitable groups in Vero Beach, including Kiwanis, United Way, Riverside Theatre, and the Community Church of Vero Beach.

 Waddell 

Gene Waddell, pictured here with the Mitchell Stallings Memorial Award, received the award during General Session of FAIA's 11th Anniversary Convention & Education Symposium, held June 19 at the Rosen Shingle Creek Resort in Orlando.

Westfield is FAIA's 2015 Trusted Choice Company of the Year

(Member News, Trusted Choice) Permanent link

Westfield awardFor its commitment to agents and the Independent Agency System, Westfield Insurance was named FAIA’s 2015 Trusted Choice Company of the Year.

The award was presented by FAIA Vice Chairman Brian Scarborough (right) to Westfield's Chris Cline and Jennifer Weber Friday during Convention’s General Session at the Rosen Shingle Creek Resort in Orlando.

Westfield became a Trusted Choice company in 2006, just four years after Trusted Choice was established, and is a founding carrier of the consumer agent portal TrustedChoice.com.

Headquartered in Ohio, Westfield writes primarily commercial lines in Florida. The carrier is rated "A" (Excellent) for financial strength by A.M. Best.

Congratulations to Westfield; FAIA honors your commitment to the brand. 

This Week in Insurance: June 15–19, 2015

(This Week in Insurance) Permanent link

Monday, June 15, 2015

  • Florida Senate, 9:00 a.m., Senate Chamber, Tallahassee. 
  • Florida House of Representatives, 11:00 a.m., House Chamber, Tallahassee. 

Tuesday, June 16, 2015

  • Citizens, Consumer Services Committee, 10:00 a.m. To participate in the teleconference, dial 1-866-361-7525 and use code 6487811621. 

Wednesday, June 17, 2015

  • Florida House of Representatives, 10:00 a.m., House Chamber, Tallahassee. 
  • Florida Senate, 10:00 a.m., Senate Chamber, Tallahassee. 
  • FAIA's 111th Anniversary Convention and Education Symposium, Rosen Shingle Creek Resort, Orlando. 

Thursday, June 18, 2015

  • Florida House of Representatives, 10:00 a.m., House Chamber, Tallahassee. 
  • Florida Senate, 10:00 a.m., Senate Chamber, Tallahassee. 
  • FAIA's 111th Anniversary Convention and Education Symposium, Rosen Shingle Creek Resort, Orlando. 

Friday, June 19, 2015

  • Florida House of Representatives, 10:00 a.m., House Chamber, Tallahassee. 
  • Florida Senate, 10:00 a.m., Senate Chamber, Tallahassee. 
  • FAIA's 111th Anniversary Convention and Education Symposium, Rosen Shingle Creek Resort, Orlando. 

RGVI's Christine Billington receives National Alliance customer service award

(Member News, The National Alliance) Permanent link

BillingtonChristine Lorriane Billington, ACSR, AAI, has been named Florida’s 2015 Outstanding Customer Service Representative (OCSR) of the Year by the National Alliance for Insurance Education & Research. The prestigious award recognizes the contributions and commitment of those who serve clients within the insurance industry.

Christine is now eligible to compete for the national honor, which carries a $2,000 cash award, a gold and diamond pin, $1,000 cash award for the nominator, and a scholarship for the recipient’s employer to any program offered by The National Alliance.

To qualify for the top state honor, 2015 candidates submitted an essay on the following topic:

“In today’s political, economic, and social environment, the use of the English language has undergone significant change. Even in our insurance industry, words, partial words, and titles can have a multitude of meanings—some of which are unclear and even vague. In the current insurance agency environment, the meaning of the term, ‘Customer Service Representative,’ has frequently been replaced with the terms ‘Account Manager,’ ‘Account Executive,’ ‘Client Service Advisor,’ etc. In your judgment, is there any important difference in the meaning of these titles in terms of one’s knowledge, expertise, compensation, and responsibilities? Do you believe these different titles make a difference to your clients, coworkers, and insurance companies?”

Additionally, entrants must have demonstrated commendable service to their agencies, their industry, and their community.

This Week in Insurance: June 8–12, 2015

(This Week in Insurance) Permanent link

Monday, June 8, 2015

  • Florida Senate, 1:00 p.m., Senate Chamber, Tallahassee. 
  • Florida House of Representatives, 1:00 p.m., House Chamber, Tallahassee. 

Tuesday, June 9, 2015

  • Citizens, Information Systems Advisory Committee, 10:00 a.m. To participate in the teleconference, dial 1-866-361-7525 and use code 4869641229. 
  • Florida Workers’ Compensation JUA, Audit Committee, 1:00 p.m. To participate in the teleconference, contact Kathy Coyne at (941) 378-7408. 

Wednesday, June 10, 2015

  • Florida Workers’ Compensation JUA, Board of Governors, 9:00 a.m., Tampa Airport Marriott. 
  • Florida Senate, 11:00 a.m., Senate Chamber, Tallahassee. 

Thursday, June 11, 2015

  • Florida House of Representatives, 1:00 p.m., House Chamber, Tallahassee. 

Friday, June 12, 2015

  • Florida House of Representatives, 9:00 a.m., House Chamber, Tallahassee. 
  • Florida Senate, 1:00 p.m., Senate Chamber, Tallahassee. 

Have 'the flood talk' with your clients

(Member News) Permanent link

It’s that time of year again—hurricane season. And that means it’s important for your clients to be covered for possible damage. 

This year, the 10th anniversary of the most destructive season in history, presents the perfect opportunity to talk to your clients about the importance of having flood insurance. 

The 2005 storm season had 28 named storms (four of which were Category 5 storms) and caused $159 billion in reported damages. Since recent hurricane seasons have been less active, your clients may have developed a false sense of security.

While you’re talking to them about their homeowners, wind, and hurricane coverage, don’t forget to have the flood talk. It might be the most important conversation you have with your clients this year. 

Flood insurance will help your clients get back on their feet—but only if they have the right coverage to make the necessary repairs and replace their belongings. After any disaster, there are some who find they didn’t have enough coverage because they purchased only what the lender required, not what they truly needed. 

Help your clients better understand their flood risk and find the right amount of coverage. Remind them if their home is their principal residence, they must insure the building to at least 80 percent of the home’s replacement cost to have their future flood claim adjusted at Replacement Cost Value. 

Encourage your clients to purchase contents coverage to make replacing or repairing furniture, appliances and other household items easier. Remember to explain that all contents claims are adjusted at Actual Cash Value, which means they might not get back as much as it cost to buy the item when it was brand new. 

Have the flood talk with all of your clients—including your longstanding clients. Someone who declined flood coverage in the past might be ready to rethink that decision. Someone who purchased only building coverage might be ready to add contents coverage. And someone who was fully covered last year might have made changes to the insured property that requires an increase in coverage. You might have increased it for their homeowners policy, but make sure you also update their flood insurance. 

If a client still declines flood coverage for the building or contents, or if a client asks to insure the home for less than replacement cost, get a signed declination form indicating you offered the coverage but the client declined it. This will help reduce your errors and omissions exposure. (Download a Flood Insurance Acknowledgement Form) download a declination form at Agents.FloodSmart.gov

Don’t put off having this important conversation with your clients. If you wait until a hurricane is approaching, it will be too late. There typically is a 30-day waiting period before a flood policy goes into effect. 

Check out the other tips and resources on Agents.FloodSmart.gov to help you market and sell flood insurance, including the hurricane-related widget, infographic and video testimonials. Watch the “Should You Have the Flood Talk?” video. And if you do not already participate in the free Agent Referral Program, sign up to begin receiving leads. 

Having the flood talk is not always easy, but it is always important. Don’t let your clients find themselves without the means to put the pieces back together when a hurricane heads their way this year.

Source: FloodSmart 

This Week in Insurance: June 1–5, 2015

(This Week in Insurance) Permanent link

Monday, June 1, 2015

  • Florida Senate, 1:00 p.m., Senate Chamber, Tallahassee. 
  • Florida House of Representatives, 1:00 p.m., House Chamber, Tallahassee. 

Wednesday, June 3, 2015

  • Florida Senate, 10:00 a.m., Senate Chamber, Tallahassee. 

Thursday, June 4, 2015

  • Florida Workers’ Compensation JUA, Producer Committee teleconference (rescheduled from 5/29), 10:00 a.m. To participate, contact Kathy Coyne at (941) 378-7408. 
  • Florida Senate, 10:00 a.m., Senate Chamber, Tallahassee. 
  • Florida House of Representatives, 10:00 a.m., House Chamber, Tallahassee. 

Friday, June 5, 2015

  • Florida House of Representatives, 11:00 a.m., House Chamber, Tallahassee. 
  • Florida Senate, 1:00 p.m., Senate Chamber, Tallahassee.