• Education

    EduIconFAIA launched the first state-sponsored insurance education program in 1937, and has been leading the way ever since. FAIA's programs—from continuing education to prestigious professional designations—are nationally recognized for the quality of curriculum and instruction, and are offered to match member needs, schedules, and budgets.  

    FAIA classes are offered: 

    Professional Designations

    FAIA is the licensee for the nation's leading resource for professional insurance and risk management education, The National Alliance, and exclusively offers the Certified Insurance Counselor (CIC) and Certified Insurance Sales Representative (CISR) professional designations. FAIA also offers the Associate in Insurance Account Management (AIAM) designation.

    Insurance Articles and Research

    When you've been around since 1937, as the Education Department has, you build quite a knowledge base. Through its Help Desk, online libraries, and publications, FAIA makes that extensive knowledge available to members: 

    • Help when you need it—an FAIA staff member is 100 percent dedicated to helping members get answers to their questions. Have a question? Select Live Help for an answer! (Note: You must log in to access this member-only benefit.)
    • Florida Insurance Research Library—the most comprehensive online reference source for insurance professionals.
    • An education library that includes answers to members' most frequently asked questions. And if you can't find what you are looking for there, head over to the Big "I" Virtual University (FAIA Educator David Thompson is a founding member!).

    Workforce Development

    Ensuring the longevity and prosperity of the American Agency System through workforce development is an important part of FAIA’s education mission. Toward that end, FAIA is helping to build the workforce of the future through the InVEST Program and through the Good Works Fund, which is working to expand insurance specialization programs in state and community colleges and providing scholarships


    Looking for Friday Morning Live? The show now broadcasts on an as-needed basis. Read the Agents Confidential for notices about future shows. In the meantime, catch up with the shows you missed in the Friday Morning Live archive.


  • Points of Interest

    ACORD Access
    Florida Statutes