• Providing returns on your membership investment

    FAIA Member Services adds intrinsic value to FAIA membership by offering high-quality, cost-effective products and services, and access to markets. As a subsidiary of your association, it’s part of our mission to look out for your best interest!

    Agents E&O

    Agent run, agent managed 

    FAIA Member Services’ Swiss Re/Westport E&O was developed by agents for agents, so you know this professional liability coverage is the best in the business. With ample claims-paying experience and policies tailored to an agency’s particular situation, FMS’ E&O program is here for the long-term. Plus, FAIA members are eligible for exclusive education and loss-control credits!

    Policy highlights 

    • Aggregate limits/deductibles
    • Worldwide coverage
    • Full prior acts
    • Libel and slander
    • Lost earnings
    • Contractual liability
    • Tail coverage with prior acts…and much more.

    Other products and services include agency umbrella coverage, agency EPLI coverage, Agency Shield claims prevention consulting, E&O risk management auditing, and more.

    Insurance-Related Programs

    Umbrella policies

    Whether it’s personal, commercial, or home business, FMS offers umbrella coverage to meet your clients’ needs.

    • RLI Personal Umbrella 
    • Excess Comprehensive Personal Liability Coverage
    • RLI @Home Business
    • RLI eXS Commercial Umbrella
    Other programs
    • Old Dominion Insurance: Consistently rated among the top five companies in Florida for agency services, offering 20 percent commission on both new and renewal business!
    • First Insurance Funding: Learn how to turn your agency's premium finance volume into a profit center.
    • Site Inspections LLC: Special pricing on personal residential and commercial residential inspections for FAIA members.
    • E2Value: Reduced annual subscription rates on products from the leader of high-value home estimating software.

    Independent Market Solutions

    Connecting carriers and agents

    Unable to secure company appointments due to the 2:1 writing ratio requirement? Agencies that appoint FMS as their primary agent can gain access to a much larger base of carriers. Open to any carrier looking to reach more agents, Independent Market Solutions was created to help facilitate a more robust private property market.

    Participating companies 

    • Bankers Insurance Group
    • Cypress Property & Casualty
    • Modern USA/American Traditions
    • United Property & Casualty Insurance Co.

    Agency Services

    Like any business, an insurance agency needs a plan for hiring, benefits, technology, banking, purchasing…and for when disaster strikes. FAIA Member Services can help you build your plan because we’ve already done the legwork necessary to find the best vendors. Our endorsed partners and affiliation with IIABA give FAIA members access to the most reputable and reliable agency services. 

    • Agility Recovery Services: Ensuring agents are there for their customers when disaster strikes. 
    • Big I Career Center: Connecting job seekers and employers. 
    • Big I Retirement Services: Turning your retirement questions into answers.
    • Courtesy Computers: Focused on providing quality IT services and solutions to independent agents.
    • InsurBanc: An independent community bank founded by agents exclusively for agents. 
    • Office Depot Discount Program: Offering office products at discount prices. 
    • Ovation Payroll Services: Workers’ compensation payroll with no risk to your book of business.
    • UPS Discount Program: Save up to 30 percent on shipping! 


  • Contact FMS

    FMS Managing Director
    Dave Burt
    850.893.4155 ext. 353   

    Territory Manager
    North Florida/Panhandle
    Malone Musil
    850.893.4155 ext. 333

    Territory Manager
    South Florida
    Jackie Cook

    Director of Insurance Programs
    Liz Jenkins 
    850.893.4155 ext. 357

    Territory Manager
    Central Florida
    Dawn Korzen

    Director of New Business Development
    Fred Phelps
     850.893.4155 ext. 342