FAIA's 2003 Company SurveyBack To About FAIA HomeClick here for a printable version Go to Page 1 | 2 | 3 | 4 | 5 | 6 | 7 FAIA'S 2003 COMPANY SURVEY The results of the third Florida survey of independent agent opinions on the performance of agency companies in selected areas. Since 1999 FAIA has conducted this survey of agent opinions to share with both carriers and agents. It allows carriers to assess performance without unduly influencing agents and it compares that performance with other carriers. Its goal is the overall improvement of that performance for the benefit of the carrier, the agents FAIA serves, and the consumers served by both. Proof of the surveys effectiveness can be seen in this chart showing those carriers most improved (State Auto is number one) over the six-year span of the survey. On the final page are two more charts. The first shows the top five carriers with the greatest change (up or down) in overall ranking; the second shows the top 10 carriers with the greatest change (up or down) in overall score. Both charts include only those carriers ranked in all three surveys since 1999.  FAIA sends its thanks to the 190 agencies participating in this year’s survey. For any questions or comments, please call (850-893-4155) or email Executive Vice President Scott Johnson (sjohnson@faia.com). |
