FAIA | Technology Staff

Technology Staff

Paul Peeples, AAI, AIT

Paul Peeples, AAI, AIT, CPIM has over 20 years experience in the insurance industry. After leaving Florida State University, he started as a systems analyst at a Premium Finance Co. Later he became the MIS director of Great Oaks Financial and Great Oaks Insurance Company. Paul was then recruited as an IBM business partner to develop risk management/premium finance solutions. In the late 80’s he and his family eventually opened a commercial lines insurance/finance company that is still thriving today. Paul is currently an Executive officer of FAIA and the Vice President of Information Systems , heading up an ever demanding area of FAIA which aligns itself with the needs and concerns of the insurance industry. He is also heavily involved with industry standards and organizations such as ACORD’s AUGIE( ACORD’s User Group Information Exchange) as well as ACT (Agents Council for Technology). He writes technology related topics for many industry publications, and speaks at numerous industry events. Paul is here to not only oversee the technology of FAIA, he can also assist members with technology-related issues including but not limited to E-commerce, agency management systems, standards, disaster planning and recovery, and FAIA’s own web design/hosting products; which now proudly hosts well over 10% of FAIA’s member’s web sites.

Paul brings with him the knowledge of two sides of a very complex industry. He is a licensed Florida general lines agent as well as a systems analyst with a background in software development. His industry designations say it all. The AIT (Associate in Insurance Technology) for the technology background, the AAI (Accredited Advisor in Insurance) for the Insurance background, and the CPIM (Certified Professional Insurance Man) show his commitment to the insurance profession. With this background and commitment, he will be able to assist FAIA members with a broad array of technology-related issues while understanding the specific needs of the independent agency system.

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Brian Leibow, AIT, ACSR

Brian has an associate degree from the Tallahassee Community College, where he studied Network Administration. He also studied Computer Electronics at the Lively Technical Center and it was through this program that he started working at FAIA as an intern in 1998, the next year he was promoted to the position of Information Systems Administrator. Brian's primary responsibility is to administer the 5 servers and 35 workstations that make up FAIA's network. Brian has also been integrally involved in the development and implementation of most of FAIA's automation related services including CD-ROM products such as the Florida Insurance Research Library, electronic bulletins like the Agents Confidential, and web site design & hosting through FAIA Web Services. Brian is skilled in technical support and prides himself in the ability to work with even the most "computer-phobic" user to get difficult situations resolved in the least stressful way. If you need help with any of FAIA's technology related services contact

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Daniel Francis, Webmaster

Daniel is a graduate of Florida A & M University. He earned a degree in Computer Information Science. Daniel's main area of expertise is web development. In his short career he has built several web-based applications that range from church sites to rental car applications. With his knowledge and skills in web development, he now designs, builds, and modifies websites for FAIA member agencies. In addition to his web development responsibilites, Daniel also helps in providing critical technical support for the FAIA.

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Justin Phelps, Web and Information System Specialist

Justin is currently enrolled at Tallahassee Community College. His main area of study is Computer Science. With about five years experience in computer networking and web development, Justin has worked on a wide variety of projects and challenges. Justin also has experience with Linux desktops and servers, and working these elements into a Windows based environment. Justin is currently responsible for internal technical support at FAIA. He also handles email support for FAIA's members.

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China Fleck, Graphics and Communications Coordinator

Growing up in the south of France and then moving to Florida in 1998, China is a graduate from Florida State University and was awarded a bachelor degree in Graphic Arts. She interned in the state's department of community affairs, worked on environmental projects, freelances, and has built a couple web sites of her own. She is responsible for the creative design, illustration, and layout of all graphics productions within our association. She also keeps regular contact with our wonderful members. Anything needing her artistic flare is sent her way!