Florida Association of Insurance Agents

Insurance Modules

The cFluent Web Modules give your customers and referrals mini-applications and customization and personalization of their information through a secure log-in area - a true extension of your agency instead of just content for your site. There are currently 10 modules; they can be licensed for your website separately or used in different combinations. The modules are web site 'neutral'. For maximum impact we can incorporate them into your FAIA designed and hosted site. For pricing, click here.

Form Builder...Provide customers the ability to submit nearly any change request or application anytime they want. Form Builder comes with a llibrary of 30 pre-built forms and an easy to use editor that allows you to build a form for your website in minutes. [click here for demo]

Personal Risk Wizard...help prospects and clients select an appropriate insurance program, protect your agency from E and O exposure and, through a built-in referral mechanism, generate new clients. [click here for demo]

Glossary...Make insurance consumers comfortable with their insurance program with definitions that stand alone and are embedded in other cFluent Modules to maximize the interactivity and personalization of your web site. Add or modify definitions through the easy to use editor. [click here for demo]

Risk Alert...Let customers construct their own communication program centered on their interests. Effortlessly communicate risk management and safety notices at nearly zero cost. It's the way newsletters should work. (Includes My Memory) [click here for demo]

My Memory...Automatic reminders point out routine maintenance and safety measures to keep customers and prospects safer. And bring them back to your website again and again. That way, they'll know where to go when they need a quote. (Part of Risk Alert) [click here for demo]

Claim Manager...Effortlessly monitor the claim process and maximize customer satisfaction by staying on top of key carrier activities. Extend the benefit of the cFluent Claim Manager by monitoring third party claimants and turn them into customers by demonstrating the valuable services your agency can deliver. [click here for demo]

Smart Forms...Maximum interactivity for the most common quote forms. If you could sit across the desk from a prospect, you would. If you couldn't, you would use Smart Forms. Interactivity and personalization with pre-fills, drop down lists, format editing and integration with other cFluent Modules. (Personal Auto and Home Quote Forms) [click here for demo]

FAQ Builder...Over half the calls to most agencies are general questions. Give your customers and prospects the added convenience of 24/7 answers. The Builder can learn and grow as consumers use it and you can add changing content to your web site in real time in just seconds.
[click here for demo]

Personal Property Wizard...Your customers and prospects can estimate the cost to replace their home's contents on your website. In two minutes. Establish your agency's unique service, sell more inland marine and avoid under-insurance. While you sleep.
[click here for demo]

Survey Builder...Customer and prospect focused surveys help you gage satisfaction with your agency and develop and fine tune services. Survey results send a powerful message to your customers that you are listening and provide a quantifiable context for 'service quality'.
[click here for demo]

Company Information Pages...Tell website visitors what they want to know about your insurance companies, keep them on your site when they want to stay and take them exactly where they want to go when they want something directly from your carrier. All you have to do is provide us a list of your companies. [click here for demo]

Annual Review with Smart Review...96% of your customers think a personal lines annual review is a good idea. Now you can do one for every one of them. Automatically, online and with no printing, postage or handling costs. And you can integrate your annual review with other online tools to really set yourself apart from the competition.[click here for demo]

If you are interested in implementing the Insurance Modules into your FAIA developed website please click here. We suggest that you try the demo before filling out this form. To view pricing you may click here.