Professional Designations

FAIA offers a variety of professional designations to its members, and is proud to be the exclusive provider of of the CIC and CISR designations offered through The National Alliance for Insurance Education and Research. Programs available to FAIA members include: 

Certified Insurance Counselors Program (CIC): The CIC Program—the insurance industry's premier, proven source for practical, real-world education since 1969—offers practical and comprehensive technical knowledge in all areas of the insurance industry. Commercial producers with CIC designation earn 26 percent more money than their non-CIC counterparts. Expect to learn a lot, and use your new knowledge to begin doing your job better immediately.

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SmallCISRCertified Insurance Service Representatives Program (CISR): The CISR Program, geared toward individuals in risk management and the related fields of insurance, accounting, finance, law, loss control, claims, and human resources, empowers outstanding individuals to provide exceptional customer service. The designation increases the effectiveness of insurance service providers by providing complete knowledge of risks, coverages, and exposures. 

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Ruble_GrayscaleJames K. Ruble Seminars (RGS): Advanced and specialty topics and camaraderie among a network of CICs and CRMs make James K. Ruble Seminars higher education at its best. Along with instruction by expert faculty and a chance to tackle the hottest topics, you can fulfill your CIC and CRM update requirement and earn CE credit for most seminars in all CE states. The James K. Ruble Seminars exemplify quality education, unique and relevant topics, and compelling destinations.

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AIAM_GrayscaleAssociate in Insurance Account Management (AIAM): Conceived and developed by FAIA, the comprehensive AIAM designation is the only non-technical customer service account designation approved by IIABA's Best Practices Council. The webinar-based curriculum gives account representatives and managers the skills needed to provide the best service possible to clients. This leads to improved customer satisfaction, which increases account retention.

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