FAIA Newsroom

We want to introduce our new and returning volunteer leaders on the FAIA Board of Directors. These agents have been nominated to serve the association and will begin their terms in their respective roles on September 1, 2025. 

The Florida Association of Insurance Agents (FAIA) is pleased to announce the appointment of Greg Thomas as director of Professional Development, effective June 2, 2025. In this newly created role, Thomas will spearhead initiatives aimed at elevating professional education and training for independent insurance agents across Florida. 

If you’re an insurance agency owner, I’m sure you’re aware that many of your greatest assets are intangibles, such as your reputation, your book of business, and your “goodwill.” But did you know that the agencies with the highest Return on Assets (ROA) are those with the highest number of actively engaged employees? By comparison, those with the lowest employee engagement numbers generally have greater turnover, fewer satisfied customers, and lower profitability.

When it comes to getting results, which is more helpful: consistency or intensity? What really wins? While each has its place and both are important, one matters more. Ultimately, consistency eclipses intensity every time.

It’s no secret that agencies that execute a Best Version Possible (BVP) plan are significantly transformed. So how do transformed agencies achieve such stellar results and what are their secrets to success?