Designations

• The AIAM designation is conferred upon candidates who complete 13 webinars and successfully pass an open-book exam.
• The Florida Department of Financial Services (DFS) has approved a total of 19 hours of continuing education credit for AIAM classes.
• Classes are offered in a convenient webinar format (or held privately in your agency) and cover such topics as customer service skills, negotiation skills, leadership, the customer loyalty, conflict resolution, stress management, workflow habits, ethics, and more. Each class is self-contained and may be taken in any order. There is no time limit for completing the AIAM designation.

Contact Jeff Odom to arrange private classes in your agency.

The course is:

• Easily accessible to study at your convenience – 24 hours a day, 7 days a week, 365 days a year.
• Self-paced allowing you to start and stop as often as needed.
• Entirely online, there is no software to install or run.
• Courses are user-friendly on any device with internet access (cell phones, tablets, computers, etc)

FAIA members who need to license staff members receive a 10% discount on courses offered through Educational Services & Consulting LLC.

Course link: https://insurance.digitalchalk.com/auth/login

Online (self-paced) 6-20/31-20 Accredited Claims Adjuster Designation (ACA)  
This course is offered in partnership with Educational Services & Consulting. 
                                  
Course cost: $265.50 for active members (10% discount), $295 for non-members

Course Registration Code: MEMBERFAIA for active members, NONMEMFAIA for non-members.
This code should be placed in the ‘College / Course Code’ field during the registration process.  Please include FAIA member ID in the ‘Other Information’ field.

AILP designations are available at three levels – the complete designation, which covers both Personal and Commercial Lines, and two monoline options:

• AILP – Accredited Insurance Lines Professional (Complete designation including PL & CL)
• AILP/PL – Accredited Insurance Lines Professional / Personal Lines only
• AILP/CL – Accredited Insurance Lines Professional / Commercial Lines

Program Highlights

• There are two levels of AILP classes - Personal or Commercial
• Coverage classes offer intermediate content
• Issues classes dive deeper into the more complicated scenarios.
• Choose webinars or live classroom learning
• A wide variety of classes can fulfill the yearly renewal requirement
• Class exemptions if you already have certain designations

Course Requirements:

AILP/Personal Lines
Anyone pursuing the AILP or AILP/PL designation must complete these courses (unless exempt). Each course has a one-hour essay exam at the end of the day, centered on the material presented that day. Learn more about the courses here.

• AILP Coverage: Homeowners
• AILP Coverage: National Personal Auto
• AILP Issues: Personal Residential Part 1
• AILP Issues: Personal Residential Issues Part 2
• AILP Issues: Miscellaneous Personal
• AILP Issues: Personal Auto Part 1
• AILP Issues: Personal Auto/Umbrella Part 2

AILP/Commercial Lines

Anyone pursuing the AILP or AILP/CL designation must complete these courses (unless exempt). Each course has a one-hour essay exam at the end of the day, centered on the material presented that day.

• AILP Coverage: Commercial Auto
• AILP Coverage: Commercial General Liability
• AILP Coverage: Workers' Compensation
• AILP Coverage: Commercial Property
• AILP Issues: Commercial Liability Part 1
• AILP Issues: Commercial Liability Part 2
• AILP Issues: Commercial Property
• AILP Issues: MLIS EPL Understanding the Exposures and Insurance (IRMI course)
• AILP Issues: MLIS Cyber and Privacy Liability Exposures and How to Insure Them (IRMI course)

SHOULD I GET MY DESIGNATION?

AILP courses are appropriate for Agency Producers, Account Managers, CSRs, Underwriters, Adjusters, or any insurance agency employee who wants to build a solid practical knowledge base to facilitate their career performance and advancement. Participants should have at least two years of experience in insurance and have completed beginners' insurance courses in the coverage topics (or have a producer license).

The AILP curriculum includes both Coverage* and Issues** Courses. The complete designation (AILP) requires successful completion of all Coverage PL and CL Courses AND all Issues PL and CL Courses. A monoline designation (AILP/PL or AILP/CL) requires successful completion of all Coverage and Issues Courses in the desired line. Specific coursework completed for other designations or certifications may count toward your AILP designation
 

Designation Requirements

To earn the complete AILP designation, you must complete all courses in either the personal lines or commercial lines track. (See below for exemptions.)  When taking both PL and CL courses at the same time, all required coursework must be completed within six (6) years. To earn a monoline designation (either AILP/PL or AILP/CL), all required coursework must be completed within four (4) years. Once an AILP designation has been obtained, you can immediately use the designation. You may obtain one monoline designation first and then add on the other to reach the complete designation.

AILP Course Exemptions
Coursework from other insurance certifications or designations may count toward your Accredited Insurance Lines Professional (AILP) designation. If you hold one of the following designations, we will waive certain requirements. See below!

CISR: Certified Insurance Service Representative ..... ALL AILP Coverage classes
AAI: Accredited Adviser in Insurance .......................... ALL AILP Coverage classes 
CIC: Certified Insurance Counselor .............................. ALL AILP Coverage classes 

MLIS: Management Liability Insurance Specialist ...... MLIS EPL Understanding the Exposures and Insurance Coverage AND MLIS Cyber and Privacy Liability Exposures and How to Insure Them 

Designation Updates

To retain the ability to utilize the designation, the designee must perform a yearly (calendar year) update which can include any multi-day, full-day, or 2 partial-day courses that total at least six (6) continuing education (CE) credits; that are intermediate to advanced in nature (i.e., programs that discuss policy issues, not those that just review policy coverages*); and offered through MAIA.

For AILP/CL designees, the renewal course must be in commercial lines. For AILP/PL designees, it must be in personal lines. If you have earned the complete AILP designation, your renewal course can be in either commercial or personal lines.

*Examples of Qualifying Renewal Classes

• AILP Issues Programs (but NOT AILP Coverage Programs)
• Homeowners Issues (but NOT Homeowners Coverage)
• Deep Dive Into WC (but NOT Workers Compensation Coverage)
• CIC-Ruble Graduate Seminars (but NOT CIC Institutes)
• CISR-William T. Hold [WTH] Seminars (but NOT CISR Classes)
• MLIS Programs (but NOT AAI Programs)

When registering for a program for designation renewal, please indicate “AILP Renewal” next to your name. If it is a virtual class, please email the Education Team Member for that class and inform them of your renewal intentions. If unsure, please contact MAIA’s Education Team prior to the class.

If you need help deciding what course is suitable for you, please don’t hesitate to contact our Education Manager, Betty Amaro-White, at bamarowhite@massagent.com or by phone at 508-634-7372.

James T. Harrison, Jr., Scholarships Available

Scholarships are available for participants who are employed full-time in the insurance or risk management industry. It is recommended that the applicant has a minimum of two years industry experience. The scholarship only provides the registration fee – no additional expenses. Scholarships applications should be submitted by June 1st and December 1st and will be awarded by the end of that month.The scholarship must be used within 12 months of receiving the award.

CISR Courses: Choose 5 of 9

1. Agency Operations: This course can transform you into an indispensable team player in any insurance agency or give you confidence to move into another position. 
2. Commercial Casualty I: Gain confidence with commercial casualty exposures and coverages and learn the CGL policy inside and out.
3. Commercial Casualty II: One objective of this course is to clarify who is and who is not an insured in specific situations as defined by the Business Auto Coverage Form.
4. Elements of Risk Management: An effective risk management program adds value to an organization and helps it achieve its goals.
5. Insuring Commercial Property: Gain a grasp of the types of commercial property, be able to identify parties with an insurable interest, and understand the difference between direct and indirect loss.
6. Insuring Personal Auto Exposures: Identifying the right personal automobile policy and being able to modify it appropriately are skills valued by clients and their families.
7. Insuring Personal Residential Property: Nothing hits home more than a personal lines loss. Client retention depends on developing relationships and learning to identify the specific exposures each client contends with.
8. Life & Health Essentials: While Personal Lines business may be your primary focus, cross-selling life and health products is a proven revenue generator and client retention tool.
9. Other Personal Lines Solutions: Get ready to learn about the property and liability coverage provided—or not provided—by the homeowners policy for recreational vehicles.

Registration Information

If you are not already in the FAIA database, you must first request a login before you can register. After you complete the request, an email will be generated for you to create a password so you may register. If you need help with registration,

You must successfully complete five CIC courses and pass five exams within five calendar years. To earn the designation, participants must score 70% or better on the two-hour, essay style exam.

James T. Harrison, Jr., Scholarships Available

Scholarships are available for participants who are employed full-time in the insurance or risk management industry. It is recommended that the applicant has a minimum of two years industry experience. The scholarship only provides the registration fee – no additional expenses. Scholarships applications should be submitted by June 1st and December 1st and will be awarded by the end of that month.The scholarship must be used within 12 months of receiving the award.

CIC Institutes: Choose 5 of 7

1. Agency Management: Learn the foundation of agency planning and analysis, financial performance and management, managing all aspects of personnel, and ways of developing an efficient organization designed for growth and profitability.
2. Commercial Casualty: Get current and practical policy knowledge; learn how to apply the limits of liability and be able to recommend appropriate endorsements.
3. Commercial Multiline: Drill down into emerging topics—such as cyber and crime—that are critical to today’s marketplace from both property and casualty perspectives.
4. Commercial Property: Learn to use innovative ways to maximize coverages for commercial accounts with up-to-the-minute forms and the latest trends.
5. Insurance Company Operations: Understand your role and interrelated functions within the company and how advanced executive strategies and improved business functions affect success.
6. Life & Health: Gain an understanding of the basic characteristics, provisions, and riders found in most life, health, and retirement contracts, and target these financial products to the specific personal and business needs of your clients.
7. Personal Lines: Develop a strong personal lines book of business and growing commission income with this comprehensive course.

Each institute is 16 hours of instruction, followed by an online exam the following Monday - Thursday. Examinations are optional unless you wish to earn the CIC designation. 

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