Resources
1257 Resourcess
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Agents Confidential #11, LXXV
March 5, 2026 | Pdf
Published March 5, 2026 -
Agents Confidential #10, LXXV
February 19, 2026 | Pdf
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Agents Confidential #9, LXXV
February 5, 2026 | Pdf
Published February 5, 2026 -
UM: Benefits Beyond Medical Bills
January 27, 2026 | Article
Even if someone is in the military, is retired, and/or has "a lot of other insurance," the protection provided by uninsured motorist coverage is very valuable. -
Busy Isn’t Productive: Why True Agency Alignment Matters More Than Ever
January 26, 2026 | Article
If your agency feels “busy” but not truly productive, this article will help you create real alignment to get your team moving in the same direction. -
Stay in Your Lane and Do Your Job
December 29, 2025 | Article
When producers and service reps focus on their respective zones of genius and do what they were hired to do, the entire agency operates at a higher level of efficiency, profitability, and client satisfaction. This is much like a major highway, where everything runs smoothly when people stay in their lane. Conversely, you have the chaos of “overlap” when people stray from their lanes. -
Grow Up! How to Maximize Revenue Growth and Profitability
November 30, 2025 | Article
Not all growth is equal, particularly when revenue growth is involved. Increasingly, we have deep concerns about how independent insurance agencies are adding new revenue. The problem is that many agencies are “growing wide,” expanding their base primarily with smaller accounts. This is not the type of revenue growth you want. -
WE ARE…FAIA! One Voice, One Community
November 20, 2025 | Article
Each year, our FAIA Convention brings together the very best of our industry—agents, carriers, partners, and friends from across the state—to celebrate who we are and where we’re headed. In 2026, our theme captures that spirit perfectly: “WE ARE…FAIA! One Voice, One Community.” -
Welcome the 2025–2026 Board Members!
October 28, 2025 | Article
As we begin a new membership year, we want to welcome our new and returning volunteer leaders on the FAIA Board of Directors and the FMS Board of Directors. -
Roger Sitkins on the Great Talent Imbalance Crisis
October 27, 2025 | Article
Independent insurance agencies don’t have enough people serving high-revenue generating accounts and have too many professionals on low-performing parts of the business. How do agencies truly ‘right-size?’ -
The Difference is Mindset
September 25, 2025 | Article
Success doesn't depend exclusively on strategy, resources, and talent. Instead, it's more about mindset, specifically belief systems and clarity of thought. The most successful agency leaders think bigger! -
Agents Confidential #19, LXXIV
September 10, 2025 | Pdf
Published June 12, 2025 -
Agents Confidential #8, LXXIV
September 10, 2025 | Pdf
Published January 9, 2025 -
Agents Confidential #16, LXXIV
September 10, 2025 | Pdf
Published May 1, 2025 -
Agents Confidential #20, LXXIV
September 10, 2025 | Pdf
Published June 26, 2025 -
Agents Confidential #4, LXXIV
September 10, 2025 | Pdf
Published October 31, 2024 -
Agents Confidential #18, LXXIV
September 10, 2025 | Pdf
Published May 29, 2025 -
Agents Confidential #14, LXXIV
September 10, 2025 | Pdf
Published April 3, 2025 -
Agents Confidential #11, LXXIV
September 10, 2025 | Pdf
Published February 20, 2025 -
Agents Confidential #15, LXXIV
September 10, 2025 | Pdf
Published April 17, 2025