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Latest Blogs

Wind-Driven Rain

 October 16, 2017          


The scene has played out hundreds of times since Hurricane Irma hit: The customer evacuated prior to the storm and returned to his home or commercial structure relieved to see no damage. Upon entering the structure, however, they saw wet drywall around the windows, damaged baseboards, etc. Damage appeared to be in the thousands of dollars…

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Storm Damage Lessons Lite

October 17, 2017         


The recent Hurricane Activity has uncovered some long-forgotten items about Storm Damage…as well as a couple of "new" items for consideration. The long-forgotten items are varied and lengthy. So in the limited space here, I'll address two of the new.

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Chairman's Blog: Were/Are You Prepared?

October 11, 2017         


With another 6 weeks to go in the official hurricane season, it looks like 2017 will make the in the books as one of the worst hurricane seasons on record, at least for the sunshine state. While it appears most insurance companies dodged a bullet, not so for many insureds in the affected areas and the agents who serve them.

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FAIA Preferred Providers


Upcoming Classes


PL-General Homeowners Section I Part 1 Webcast

11/6/2017 12:00:00 AM
This two-hour webcast covers the homeowners policy based on the ISO policy. Topics include an overview of the policy, what's covered, additional coverages, limits, and more.

Credit Hours: CE #80283, 2-20 - General Lines (Property & Casualty), 2 hours

Price: $48 members, $68 nonmembers.

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Garage Basics Webcast

11/6/2017 12:00:00 AM
Agents often shy away from requesting a garage policy simply because they don’t understand the coverage. This session will illustrate some similarities between the garage form and the commercial general liability coverage form and further define some of the unique coverages the garage form can provide.

Credit Hours: CE #95939, 2-20 - General Lines (Property & Casualty), 2 hours

Price: $48 members, $68 nonmembers.

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PL-General PAP Part A & B Webcast

11/7/2017 12:00:00 AM
This two-hour webcast covers Part A Liability (who is insured, supplementary payments, exclusions, limits of liability, out of state coverage, and other insurance) and Part B Medical (who is an insured, exclusions, and limits of liability).

Credit Hours: CE #80287, 2-20 - General Lines (Property & Casualty), 2 hours

Price: $48 members, $68 nonmembers.

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Insurance In the Headlines

11/7/2017 12:00:00 AM
This program examines over a dozen current issues in the news (both consumer and industry) and their insurance implications.

This session has been approved by the Department of Financial Services for insurance continuing education credit. Course ID# 100092, 3 hours, Course Authority CE0220

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PAP: Hot Topics

11/7/2017 12:00:00 AM
This course starts out with a "soup to nuts" overview of all the coverages under the PAP. We look at who is an insured, coverages, exclusions, and optional endorsements. Then we move on to "hot topics" such as Uber, company cars, live-in situations, leasing games between individuals and companies, stacking of uninsured motorists, PIP out of state, rental cars, additional insured issues, and a lot more. It's a class packed full of information. CREDIT HOURS: CE #96202, 2-20 - General Lines (Property & Casualty) , 3 hours. COST: $85 members, $135 nonmembers.

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The Guy in the Bar Is Back Webcast

11/7/2017 12:00:00 AM
The “guy in the bar” is back. You know, the one who thinks he knows everything about everything, including insurance. Join David Thompson as he lets the guy talk, then explains whether the guy is right or wrong. Discussion topics include: guaranteed replacement cost, commercial property agreed value, auto agreed value vs. stated amount, uninsured motorist coverage, temporary substitute autos, flood insurance myths, and much more.

Credit Hours: CE #97522, 2-20 - General Lines (Property & Casualty), 3 hours

Price: $72 members, $102 nonmembers.

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E&O 2017 - From the Tower to the Trenches

11/7/2017 12:00:00 AM
Face it, those who teach E&O classes fully recognize that at times when a recommendation is made some students roll their eyes as they say to themselves, "Ivory Tower statement." Join David Thompson of FAIA as he sits, at times, in the Ivory Tower making recommendations relating to E&O. Also, hear some other experts (attorneys and expert witnesses) as they make a few recommendations, "From the tower." Via video clips from interviews from some agents who are "in the trenches" you'll hear how some of your fellow agents approach the E&O issues, many with great success. CREDIT HOURS: CE #98391, 2-20 - General Lines (Property & Casualty) , 4 hours. PRICE: $95 members, $145 nonmembers.

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GL-AIAM 610: Agent Ethics As Consumer Protection Webinar

11/7/2017 12:00:00 AM
Being ethical should be a "given" in our work, but how do we define this elusive trait? How do you balance legal and ethical responsibilities? This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details.

Credit Hours: CE #75870, 9902 - Generic - Life, General Lines and Title , 3 hours

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CISR William T. Hold Seminar

11/7/2017 12:00:00 AM
The William T. Hold Seminars are taught by expert faculty who are active in the insurance industry. This course provides insurance professionals with practical information that can be put to use immediately. A combination of advanced multiple lines subjects are drawn from a wide range of topics and placed into a 1-day course format. The session material is selected from the most requested personal and commercial lines topics. In this William T. Hold Seminar, you'll learn how to advise your clients on protecting their most valuable asset-their personal residence. And-get ready to have your important Personal Umbrella/Excess Liability questions answered. Ethics for Today is also on the agenda and rounds out this multi-line seminar.

Continuing Education: This course has been approved by the FL Dept of Financial Services for 7 hrs of CE credits for Florida licenses only.

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Agency Leadership Is Everyone's Job AIAM Webcast

11/8/2017 12:00:00 AM
The bottom line for all agencies is to have loyal customers. That is what we strive for in this business. Making those clients loyal takes leadership from every level, from managers to entry-level staff. Learn how to make leaders from top to bottom, all with the same goal: the success of the agency. -134032#sthash.Pgg3nQL2.dpuf

Credit Hours: CE #71835, CE 9902 - Generic - Life, General Lines and Title , 2 hours

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Personal Lines Myths - Part 1 Webcast

11/8/2017 12:00:00 AM
IIn a fast-paced setting, this class looks at some of the myths about personal lines issues. A sample of the subjects includes: kid’s cars, agreed value vs. stated amount, Uber, UM stacking on one car, moving trucks, additional insured vs. additional interest, college kids, self-storage facilities, named peril vs. agreed value, the “where You Reside” issue and more.

Credit Hours: CE #94676, 2-20 - General Lines (Property & Casualty), 1 hours

Price: $24 members, $34 nonmembers.

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OS E&O 2017 - From the Tower to the Trenches

11/8/2017 12:00:00 AM
This session has been approved by the Florida Department of Financial Services (DFS) for four (4) hours of continuing education credits CE# 94468

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OS E&O 2017 - From the Tower to the Trenches

11/8/2017 12:00:00 AM
This session has been approved by the Florida Department of Financial Services (DFS) for four (4) hours of continuing education credits CE# 94468

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CL-COPE: Property Underwriting & Effective Loss Control

11/9/2017 12:00:00 AM
This course will give participants the knowledge needed to accurately determine this important underwriting information and also what can be done to reduce and control losses once "COPE" information is gathered and analyzed.

Credit Hours: CE #79436, 2-20 - General Lines (Property & Casualty), 2 hours

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GL-Tricks & Traps of the Dream Team Webcast

11/9/2017 12:00:00 AM
The self-proclaimed "FAIA Dream Team" is back by popular request. Join David Thompson and Jay Williams as they navigate the world of insurance coverages, from personal lines to commercial lines, flood to PIP, and more.

The class focuses on hidden traps in insurance policies that could lead to a claim denial, and reveals hidden tricks that can be used to find coverage where none seems to exist.

Credit Hours: CE #90248, 2-20 - General Lines (Property & Casualty), 3 hours

Price: $72 members, $102 nonmembers.

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GL-Five Hour P&C Update

11/9/2017 12:00:00 AM
Topics covered in this course include, but are not limited to: recent legislation and court cases that affect the independent agency system; ethical requirements of licensees; insurance law and regulations (duties allowed of non-licensed personnel, rebating, unlawful inducements, gifts, fees, etc.); and windstorm mitigation credits.

Credit Hours: CE #100619, 5-220 Law and Ethics Update - General Lines, 5 hours

Price: $105 members, $155 nonmembers.

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IIAPBC Progressive Keys to Progress

11/9/2017 12:00:00 AM
Join Progressive Insurance and the Independent Insurance Agents of Palm Beach County as they honor veterans on November 9, 2017, at the Progressive West Palm Beach Service Center at 11:00 a.m. Progressive Insurance will present cars and IIAPBC will donate funds to cover the tax and title cost of the vehicles. For more information, contact Robert Norberg at 561-582-4101, ext. 113; to register, contact Michael Weil.

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ProducerFit With Roger Sitkins

11/9/2017 12:00:00 AM

"Producers, if you want something you've never had, you must be willing to do something you've never done."

As the Nation's #1 Agency Results Coach, Roger Sitkins has helped thousands of Producers achieve increasing levels of success. His ProducerFit insurance sales training program can help new or veteran Producers get better results.

Follow this link for a complete description and to register.

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PL-General Homeowners Section I Part 2 Webcast

11/13/2017 12:00:00 AM
This two-hour webcast covers the homeowners policy based on the ISO policy. Topics include property not covered, perils-named and open, exclusions, conditions, and more.

Credit Hours: CE #80289, 2-20 - General Lines (Property & Casualty), 2 hours

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Double Trouble: Certificates of Insurance and Business Auto

11/13/2017 12:00:00 AM
This fast-paced class provides valuable information about insurance certificates and business auto endorsements. The certificates portion covers what a certificate can and cannot do; what at third party is looking for; and legal issues. The business auto portion examines endorsements including stealth, driver other car-broadened, named insured, auto loan/lease gap-who needs them and what do they cover?

Credit Hours: CE #94478, 2-20 - General Lines (Property & Casualty), 2 hours

Price: $48 members, $68 nonmembers.

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Work Comp Programs: Identifying and Addressing Risks Part 1

11/14/2017 12:00:00 AM
One of the most common misunderstandings pertaining to workers' compensation insurance is that "work comp is work comp," and "the only thing that matters is price." Nothing could be further from the truth. Employers unknowingly face potential adverse financial events arising from their workers' compensation program that could disrupt their business and their family for generations. "


In Part 1 of the course, participants will learn:

  • New and emerging workers' compensation trends that are driving up costs and risks to businesses;
  • The risks arising from traveling, temporarily deployed, or employees based outside the headquarter state of their employer; and
  • The advantages and risks that arise from Professional Employer Organizations (PEOs)
  • Credit Hours: CE #100974, CE 2-20 - General Lines (Property & Casualty), 3 hours

    Cost: $85 members; $135 nonmembers.

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Work Comp Programs: Identifying and Addressing Risks Part 2

11/14/2017 12:00:00 AM
In Part 2 of the course, Identifying and Addressing Risks, Threats and Waste Arising from Workers' Compensation Programs, we will identify and discuss solutions to additional potentially adverse financial events facing unknowing employers. Several of these risks can "pierce the corporate veil," and put the employers personal assets at risk. "



In Part 2 of the course, participants will learn:

  • Risks arising from the lack of coordination between work comp, group health, FMLA and COBRA;
  • Risks arising from incidental exposure to the United States Longshore and Harborworkers Act;
  • Risks arising from OSHA that you won't read on their website
  • Credit Hours: CE #100974, CE 2-20 - General Lines (Property & Casualty), 3 hours

    Cost: $85 members; $135 nonmembers.

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PL-General PAP Parts D, E, & F Webcast

11/14/2017 12:00:00 AM
This two-hour webcast covers Part D Physical Damage (coverage, exclusions, and payments), and Parts E & F Other Provisions (duties after an accident, fraud, contract conditions, and policy period and territory).

Credit Hours: CE #80284, 2-20 - General Lines (Property & Casualty), 2 hours

Price: $48 members, $68 nonmembers.

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AO-AIAM 620: Changing Attitudes/Creating Opport...Webinar

11/14/2017 12:00:00 AM
This course has been approved by the Department of Financial Services for insurance continuing education credit. Agent Course#: 71829 for 2 Hours, Intermediate, Course Authority: CE9902 - Generic Life, General Lines and Title.

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CISR Life & Health Essentials

11/14/2017 12:00:00 AM
Build a better understanding of what your clients need to know about life and health insurance. Explaining the benefits of having the proper life and health insurance is key to the financial wellbeing of your clients' families and businesses. Be better prepared to answer questions about analyzing the need for and placement of life insurance. Health insurance includes a diverse assortment of policies, plus a variety of delivery systems and health plans designed to manage the high cost of care.

Continuing Education: This course has been approved by the FL Dept of Financial Services for 7 hrs of CE credits, course #84633, LH.

Class Schedule: 7:30am-8:00am Registration
8:00am-12:00pm Class
12:00pm-12:45pm Lunch on your own
12:45pm-3:45pm Class
3:45pm-4:15pm Q&A and Review
4:15pm-5:15pm Exam (optional if not earning designation)

Registration: $175 before 10/31/17; $195 after

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AO-Data Privacy Insurance Webcast

11/15/2017 12:00:00 AM
This hot topic is an important one in today's society! This webcast will provide an overview while providing an in-depth discussion regarding cyber and internet liability, the cyber liability policy, exposures (common and not so common), sources of claims and then privacy laws. Unauthorized entities will be discussed as well.

Credit Hours: CE #78866, 2-20 - General Lines (Property & Casualty), 2 hours

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AO-AIAM 310: Negotiating Conflict Webinar

11/15/2017 12:00:00 AM
Developing negotiation skills is vital to the success of contemporary property and casualty insurance agencies. In this three-hour webinar, students will learn how best to negotiate with clients and co-workers, to prevent conflict before it starts, work well with others every day, and understand both sides of the story. This class is one of 12 classes designed and approved by IIABA for the Associate in Insurance Account Management (AIAM) designation. See AIAM Information Page for more details.

Credit Hours: CE #71356, 9902-Generic - Life, General Lines and Title, 3 hours

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CIC Life & Health Institute

11/15/2017 12:00:00 AM
There are countless opportunities for property and casualty professionals to develop life and health business. This institute will provide the essential background and knowledge for your personal understanding of these important products. It should also instill confidence in you to provide some counseling and guidance to your clients and succeed in this market. Continuing Education: This course has been approved by the FL Dept of Financial Services for 20 hrs of CE credits, course #79254, LHV.

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BAP Symbols and Endorsements Webcast

11/16/2017 12:00:00 AM
The Business Auto Policy has all sorts of numbers for designated “symbols” as well as countless endorsements that broaden or restrict coverage. In this class we take a quick “once over” concerning coverage symbols then jump into some of the endorsements available. Topics will include, drive other car coverage, employees as insureds, employee hired autos, broadened PIP, individual named insured, employee as lessor, lease/gap coverage, and more. Buckle up for one hour of numbers fired at you!

Credit Hours: CE #97175, 2-20 - General Lines (Property & Casualty), 1 hours

Price: $24 members, $34 nonmembers.

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AO-AIAM 320: Professional Relationships in The...Webinar

11/16/2017 12:00:00 AM
This course has been approved by the Department of Financial Services for insurance continuing education credit. Agent: Course#: 71357 for 3 Hours, Intermediate, Course Authority: CE 9902 - Generic - Life, General Lines and Title

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