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Hurricane Ian

Hurricane Ian made landfall Wednesday afternoon as a powerful Category 4 storm near Cayo Costa, an island off the coast of Ft. Myers. As always, FAIA stands ready to assist our members in any way we can. Click below and find helpful material for you and your agency.
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The Trusted Choice Disaster Relief fund is there to help agents and their communities when natural disasters like Hurricane Ian strike. If you would like to make a donation to help your fellow agents or have been impacted by Hurricane Ian and need help, click below.
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Latest Blogs

Citizens Provides Post-Hurricane Ian Information to Agents

9/30/2022

Citizens issued a bulletin outlining the information to assist agents in response to Hurricane Ian. The bulletin will assist agents with FNOL, claim reports, and policyholder support.

In addition, Citizens will be hosting a post-Hurricane Ian webinar to provide additional details contained in the bulletin along with answering your questions. Please use the link in the bulletin to register provided below.

Please share this information with your team and encourage them to register for the webinar.

FAIA will continue to update agents with post-Hurricane Ian information.

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Updated: Florida Department of Financial Services Announces Two Insurance Villages in the Wake of Hurricane Ian

9/30/2022

Below is the notice FAIA received from DFS Director of Agent & Agency Services Greg Thomas.

In the aftermath of Hurricane Ian, Chief Financial Officer Jimmy Patronis and the Florida Department of Financial Services will be setting up two insurance villages to assist consumers with insurance claims and other needs. The villages will be located in Charlotte and Lee counties. The Port Charlotte locations will become operational at 1:00 p.m. on Monday, October 3, 2022; the Ft. Myers location will be announced soon and is expected to open Tuesday.

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Citizens' Binding Suspension Has Been Lifted

9/30/2022

Policy binding suspension as a result of Hurricane Ian has been lifted as of 5:00 a.m. ET, on September 30, 2022. All regular Citizens business operations have resumed. Contact the Customer Care Center at 888.685.1555 with any questions.

Appointed agents also can submit questions to Citizens by logging in to the Agents website and choosing the Contact Us link at the top of the website. Citizens should respond within three business days.

Consumer Education Resources

FAIA developed a one-page consumer education piece that includes data, infographics, and a quote from Florida Insurance Consumer Advocate Tasha Carter, to explain the issues contributing to the state of the Florida property market. Learn more and download the materials here

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