During Friday Morning Live! last week with Carl Rockman with Citizens, he announced a bulletin that would be issued this week, seeking agent feedback on technology. The bulletin does point out over the last 10 years, Citizens has gone through a lot of change. So, as they look to the future, they need input from agents on technology. When you or someone on your staff receives the survey, please ask them to complete it so Citizens can learn from agents on the front lines. 

As you complete the survey, don't forget to let Citizens know what is working well and what they can improve upon. 

Below is the bulliten for review. 

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Join Dave and guest Frank Elorza with RMS Hospitality on Friday Morning Live! October 29, 2021, at 9:00 a.m. 

This week’s guest will discuss hospitality programs for bars, nightclubs, and franchise food groups. RMS is part of Independent Market Solutions, a market access program with FMS. Join Dave and Frank to learn more about this program and how RMS can grow your book of business.

Use the link below to register.

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Swiss Re and IIABA created a Professional Liability Committee for state E&O program managers, state executives, and independent agents to consistently review the Swiss Re E&O program and its offerings. Previously, former FAIA President & CEO Jeff Grady maintained a seat on this committee; currently, FAIA Member Services Operations Manager Amanda Chatham serves on this committee.

Through this committee and the constant feedback shared by FAIA and its members, Swiss Re/Westport is releasing important enhancements to the policy form effective February 1, 2022. Below is a high-level summary of the changes. <...

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