Hurricane Isaias Resources

Up-to-date information for agents

Hurricane Isaias made landfall as a Category 2 hurricane along Florida's Panhandle last week. This page is a collection of resources specifically related to Hurricane Isaias. Additional information is available in our Disaster Command Post and our online community. 

This list is updated regularly, so check back.

Governor's Executive Orders

• Ahead of the storm, Governor Ron DeSantis issued an executive order declaring a state of emergency in 25 counties (EO 26-202). That order was later amended to include two more counties (EO 26-211). 

Insurance Villages

• CFO Blaise Ingoglia and DFS Open Insurance Villages, 10/12/26, blog by Dave Newell

  • Morgan Sports Complex (Okaloosa County)

    • Address: 4200 Indian Bayou Trail, Destin, FL 32541
    • Opening Date: Sunday, October 11, 2026 (1:00 p.m. – 4:00 p.m. Central)
    • Regular Hours: Monday, October 12 through Friday, October 16, 2026 (9:00 a.m. – 4:00 p.m. Central daily)

  • The University of West Florida (Escambia County)

    • Address: Parking Lot B, 11000 University Parkway, Pensacola, FL 32514
    • Opening Date: Monday, October 12, 2026 (1:00 p.m. – 4:00 p.m. Central)
    • Regular Hours: Tuesday, October 13 through Friday, October 16, 2026 (9:00 a.m. – 4:00 p.m. Central daily)

A suite of consumer-facing marketing materials you can share with your commercial and/or personal lines clients is available from the Department of Financial Services and the Insurance Consumer Advocate.

• Department of Financial Services Resources

  • Disaster Recovery Checklist: There are some immediate, pertinent actions to take to secure your safety and begin your insurance claims process as quickly as possible after a disaster.

  • Homeowner Claims Bill of Rights: An overview of your rights and responsibilities as a homeowners insurance policyholder in the insurance claims process. Spanish  |  Creole

  • Working With A Public Adjuster: An overview of your legal rights when working with a Public Adjuster and the Public Adjuster's responsibilities. Spanish | Creole

FEMA 

• FEMA and SBA Disaster Assistance for Individuals and Households: Application Processes, Determinations, and Appeals, report

National Flood Insurance Program (NFIP)

Quick Resources

• Video: How to Secure Documents in Preparation for a Flood English | Spanish 
• Video: How to Document Damage English | Spanish
• Flyer: NFIP How To Start a Flood Insurance Claim English | Spanish

Starting Your Claim

• Fact Sheet: Starting Your Recovery: FEMA’s Flood Insurance Claims Process English | Spanish
• Fact Sheet: Wind Damage Versus Floodwater Damage English | Spanish
• Flyer: Identifying Your Advocates After a Flood English 

Recovering From a Flood

• Website: How to Document Damage and Start Clean-Up
• Booklet: Recovering Financially After a Flood English | Spanish
• For resources on how to save your family treasures, visit Save Your Family Treasures | FEMA.gov. 

Social Media Tools

• Social Media Messaging for Flood Disasters English | Spanish
• Social Media Messaging for Hurricanes English | Spanish
• NFIP Resource Library (additional social media content, videos, and fact sheets)

Additional NFIP Resources

• Publication: Answers to Questions About the NFIP English | Spanish
• To learn more about flood safety or to access select resources in additional languages, please visit the Disaster Response webpage on floodsmart.gov.

Contact Information

If you have questions about any of the above resources, please contact  nfipcommunications@fema.dhs.gov.  

For general inquiries about the NFIP, contact the FEMA Mapping and Insurance eXchange (FMIX) center at (877) 336-2627 or by email