Before Leaving the Office...

So, you’ve created a plan, put it in place, and you and your staff are now making plans to batten down the hatches at home. Good for you! But before you leave the office, gather your staff and ask the following questions. Answers to all should be “yes.”

• Are all permissible binders entered and submitted to the company?
• Are all permissible policies entered and submitted to the company?
• Are all desks, tables, etc. cleared?
• Are kitchen supplies adequate?
• Are arrangements made for personnel to get to the office, and are they aware of alternate routes if the main arteries are blocked?
• Is the receptionist informed about the routing of calls upon return to the office?
• Are all necessary claims forms in order and easily accessible? (Print forms normally completed and/or filed electronically.)
• Has every measure been taken to protect the agency against damage?
• Are all personnel informed of their duties when they return?
• Do you have a list of records you were working on, to pull after hurricane reporting is complete?