FAIA Appoints Greg Thomas as Director of Professional Development
Modified: June 5, 2025
Article
Author: FAIA Newsroom
The Florida Association of Insurance Agents (FAIA) is pleased to announce the appointment of Greg Thomas as director of Professional Development, effective June 2, 2025. In this newly created role, Thomas will spearhead initiatives aimed at elevating professional education and training for independent insurance agents across Florida.
“Education has always been one of the foundational pillars of our association,” said Kyle Ulrich, president and CEO of FAIA. “Bringing Greg onto our team underscores our continued focus on professional development and gives our members access to decades of regulatory experience. Greg’s deep industry knowledge and strong relationships with agents statewide will be an incredible asset to FAIA and the agents we serve.”
Thomas joins FAIA from the Florida Department of Financial Services, where he most recently served as director of Insurance Agent & Agency Services and director of Consumer Services. In these roles, he was responsible for the licensing and oversight of all insurance agents, agencies, and adjusters in Florida. He also led the Department’s alternative dispute resolution programs, consumer call centers, and complaint resolution areas.
With 39 years of experience in the insurance industry—including six years as an agent and 33 years as a regulator—Thomas brings unparalleled insight into agent advocacy, compliance, and consumer protection. He holds licenses as both a General Lines Property & Casualty Insurance Agent and a Life & Health Insurance Agent.
“Having worked alongside FAIA for many years, I am excited to begin this next chapter in my career and further the association’s work to educate and empower independent agents,” said Thomas. “I’ve seen firsthand FAIA’s commitment to its members and their impact on Florida’s insurance marketplace. I’m confident this role is the perfect fit for my experience and my passion for professional development.”
Thomas earned his master’s degree in risk management and insurance from Florida State University and holds several industry designations, including Chartered Property Casualty Underwriter (CPCU), Chartered Life Underwriter (CLU), and Fellow of the Life Management Institute (FLMI).
For over a century, FAIA has served as a fierce advocate and trusted business partner for Florida’s independent insurance agents.