RLI: PUP Renewal Process

  • RLI mails a renewal application to the insured 90, 60, and 30 days days prior to the policy expiration date. The Agent does not receive a copy but a copy can be pulled off the RLI portal.
  • With the renewal application, the insured receives a UM/UIM Rejection form, which includes the additional premium, if he had UM on the policy the prior year. (Your insured must make a new selection each year if she has previously accepted UM).
  • When the renewal application is received by RLI and is complete and acceptable, a renewal bill is mailed to the insured. The insured will receive a bill for all limits available which could be $1, $2, $3, and $5 million, regardless of the limits offered the prior year. The agent does not receive a copy of the bill but a copy can be pulled off the RLI portal.
  • If RLI does not receive the renewal application by the specified date, a Notice of Nonrenewal is mailed to the insured, along with the renewal application. A copy of this can be found on the RLI portal. A copy is not sent to the agent of record.
  • If the renewal application is received but is incomplete, a Notice of Nonrenewal is mailed to the insured indicating what is incomplete on the application. The incomplete portion must be returned to RLI by the renewal date. A copy of this can be found on the RLI portal. A copy is not sent to the agent of record.
  • If the renewal application is unacceptable because it does not meet underwriting guidelines, the insured will receive a Notice of Nonrenewal explaining the reason. A copy of this can be found on the RLI portal. A copy is not sent to the agent of record.
  • If the insured does not pay the renewal premium by the due date, a Lapse letter is mailed to the insured. A copy of this can be found on the RLI portal. A copy is not sent to the agent of record.
  • The policy will renew if RLI receives the renewal premium by the due date (with a 10-day grace period).
  • Even though the renewal process is handled directly by RLI, FAIA is the place you call when checking the status of a renewal. If you call RLI, they will refer you back to FAIA, since we are the Administrator.